Legal

Privacy Policy

This Privacy Policy explains how RoamPaw ("we", "us") handles personal information when you visit our website or place an order.

Information we collect

When you place an order, the details needed to fulfil it (such as your name, contact details, delivery address and order contents) are collected and processed through our ecommerce platform, Shopify. We do not collect or store your payment card details — payments are processed securely by Shopify's checkout.

How we use information

We use order information to process and ship your order, provide tracking updates, respond to your questions and, where required, handle returns. We do not sell your personal information.

Contact

Questions about your privacy or your data? Email hello@roampaw.com.au.